Monterey Financial Services - Monterey financial scam
I financed a Go-Cart for my grandson for 1 year. After 1 year I called to get the balance of last payment.
The customer service worker told me I owed another year. I told her that was not possible and asked for the contract she was going by. The contract she was referring to was never mailed to me. To refrain from destroying my credit I continued to pay.
I called again 6 months later asking why I have paid almost 6k for a 3k Go-Cart. This customer service employee told me i was leasing the
Go-Cart. I explained to her I purchased the cart. She continued and told me I was leasing and after 1 year I had the option to pay 1k of return the cart.
She said I didn’t do that so I was charged an additional 3k. I explained to her that no one told me this.. the employee told me I was supposed to call in and ask... what a scam.
I knew nothing about any lease, a 1k pay off, nor an additional 3k .. I still have not seen the contract MF spoke about.
Please beware of Monterey financial. I recommend using another financial company other than Monterey financial
Location: San Antonio, Texas
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